“Pickup & Drop Services” includes the following. a. Vehicle Pickup: Vehicle is picked for service from customer's place. b. Vehicle Drop: Vehicle is dropped to customer's place after service. Pick-up and Drop facility has been a refreshing change in the automotive industry, where the vehicle is picked at customer's doorstep and dropped back, post the service. Ten years ago, it did not have many takers, mostly due to inherent trust issues- 'What if they take my car away? What if they take the wrong route?